Terms of Service, Privacy Policy and Refund Policy


This website is operated by Susannah Fullerton, who offers this website, including all information, products and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. Throughout this document, the terms “I”, “my” and “me” refer to Susannah Fullerton. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

Please read this page carefully. By accessing or using any part of this website, you agree to be bound by these Terms of Service, Privacy Policy and Refund Policy. If you do not agree to all the terms and conditions listed here, then you may not access this website. These conditions apply to all users of this site.

Any new features or products which are added to the current site shall also be subject to the Terms of Service, Privacy Policy and Refund Policy. You can review the most current version of this page at any time here. Susannah Fullerton reserves the right to update, change or replace any part of these Terms of Service, Privacy Policy and Refund Policy by posting updates and/or changes to this website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Read Terms of Service here

Read Privacy Policy here

Read Returns Policy here


Terms of Service

General Conditions

I, Susannah Fullerton, reserve the right to refuse service to anyone for any reason at any time.

You may not use my products for any illegal or unauthorized purpose, nor may you, in the use of my website, violate any laws (including but not limited to copyright laws).

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of my website or products without written permission from me.

You understand that your content (except credit card information), may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer over networks.

Accuracy, Completeness and Timeliness of Information

The material on my website is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information.

I am not responsible if information in this website is not accurate, complete or current.

Products or Services

All descriptions of my products and services are subject to change at any time without notice. I reserve the right to discontinue any product or service at any time. I have made every effort to display my products and services as accurately as possible.

Prices for my products and services are subject to change without notice. I reserve the right to refuse or limit the quantities of any order you place with me.

I do not warrant that the quality of any products, services, information purchased or obtained will meet your expectations – you purchase at your own risk.

Accuracy of Billing and Account Information

You agree to provide current, complete and accurate information for all purchases made at my store.

Third-Party Links

Some content, products and services in my website may include information and materials from third-parties. Links in my site may direct you to third-party websites that are not affiliated with me.

I am not responsible for evaluating the content or accuracy of any third-party material or websites and will not accept any liability or responsibility for any harm or damages related to any transactions made with third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction.

User Comments and Feedback

If you send me comments, submissions or other feedback you agree that I may, at any time, edit, copy, publish, distribute and otherwise use these comments. I shall be under no obligation to maintain any comments in confidence, to pay compensation for any comments; or to respond to any comments.

You agree that your comments will not violate any copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of my website. You are solely responsible for any comments you make and their accuracy. I take no responsibility and assume no liability for any comments posted by you or any third-party.

Personal Information

Your submission of personal information through this website is governed by my Privacy Policy. Please view my Privacy Policy.

Errors, Inaccuracies and Omissions

Occasionally there may be information on my site that contains errors, inaccuracies or omissions. I reserve the right to correct these and to change or update information at any time without prior notice (including after you have submitted an order).

I undertake no obligation to update, amend or clarify information in my website, including pricing information, except as required by law. No specified update or refresh date applied in my website, should be taken to indicate that all information in my website has been modified or updated.

Prohibited Uses

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using my site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of my website or any related website, other websites, or the Internet. I reserve the right to terminate your use of my website for violating any of the prohibited uses.

Disclaimer of Warranties; Limitation of Liability

I do not guarantee, represent or warrant that your use of my website will be uninterrupted, timely, secure or error-free. I do not warrant that the results that may be obtained from the use of my website or products will be accurate or reliable.

From time to time I may remove products for indefinite periods of time or cancel my site at any time, without notice to you.

You expressly agree that your use of, or inability to use, my site is at your sole risk. My website and all products and services delivered to you through it are (except as expressly stated by me) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall I, my affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of my website or any products procured using the site, or for any other claim related in any way to your use of my website or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of my site or any content (or product) posted, transmitted, or otherwise made available via the site, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, my liability shall be limited to the maximum extent permitted by law.


You agree to indemnify, defend and hold harmless, me, Susannah Fullerton, and my subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.


In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.


These Terms of Service are effective unless and until terminated by either you or me. You may terminate these Terms of Service at any time by notifying me that you no longer wish to use my products, or when you cease using my site.

Entire Agreement

My failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by me on my website constitutes the entire agreement and understanding between you and me and govern your use of my site.

Governing Law

These Terms of Service and any separate agreements whereby I provide you products, information or services shall be governed by and in accordance with the laws of Australia.

Changes to Terms of Service

You can review the most current version of the Terms of Service at any time at this page.

I reserve the right to update, change or replace any part of these Terms of Service by posting updates and changes to my website. It is your responsibility to check my website periodically for changes. Your continued use of or access of my website following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Contact Information

Questions about the Terms of Service should be sent to me by email at susannah@susannahfullerton.com.au.


Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Susannah Fullerton, https://susannahfullerton.com.au (my “Site”).

Personal Information I Collect

When you visit my Site, I automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse my Site, I collect information about the individual web pages or products that you view, what websites or search terms referred you to my Site, and information about how you interact with my Site. I refer to this automatically-collected information as “Device Information.”

I collect Device Information using the following technologies:

– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
– “Log files” track actions occurring on my Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse my Site.

Additionally, when you make a purchase or attempt to make a purchase through my Site, I may collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. I refer to this information as “Order Information.”

When I talk about “Personal Information” in this Privacy Policy, I am talking both about Device Information and Order Information.

How Do I Use Your Personal Information?

I use the Order Information that I collect to fulfil any orders placed through my Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, I use this Order Information to:

  • Communicate with you; and
  • Screen my orders for potential risk or fraud.

I use the Device Information that I collect to help me screen for potential risk and fraud and more generally to improve and optimize my Site (for example, by generating analytics about how my customers browse and interact with my Site, and to assess the success of my marketing and advertising campaigns).

Sharing Your Personal Information

I may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrants or other lawful request for information I receive, or to protect my rights. I will not share your personal information otherwise.

Do Not Track

Please note that I do not alter my Site’s data collection and use practices when I see a Do Not Track signal from your browser.

Your Rights

You have the right to access personal information I hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact me through the contact form on my Site.

Additionally, you note that I am processing your information in order to fulfil contracts I might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.

Data Retention

When you place an order through my Site, I will maintain your order information for my records unless and until you ask me to delete this information.


I may update this privacy policy from time to time in order to reflect, for example, changes to my practices or for other operational, legal or regulatory reasons.

Contact Me

For more information about my privacy practices, if you have questions, or if you would like to make a complaint, please contact me by e-mail at susannah@susannahfullerton.com.au.


Returns Policy

My returns policy lasts 90 days. If 90 days have gone by since your purchase, unfortunately I can’t offer you a refund or exchange.

Downloadable products are non-returnable.

To be eligible for a return, your item must be unused and in the same condition that you received it.

To return your product, you should contact me by email at susannah@susannahfullerton.com.au for advice.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.